Terms of service

Terms of Service

By accessing and using roozi.ca, you agree to the following terms and conditions. Please read them carefully before making a purchase or using this website.

General

roozi is an online bookstore that specializes in multilingual children’s books. All content, logos, and materials on this website are the property of roozi and may not be copied, reproduced, or redistributed without written permission.

Product Availability and Pricing

All prices are listed in Canadian dollars (CAD) unless stated otherwise. We reserve the right to update product availability, descriptions, and pricing at any time without prior notice. Prices at checkout reflect the final cost of your order before any applicable duties or customs fees, which are the buyer’s responsibility.

Order Acceptance

After placing an order, you will receive an email confirmation. This does not guarantee acceptance of your order. We reserve the right to cancel or limit orders for any reason, including availability issues or suspected misuse. If your order is canceled, you will receive a full refund.

Final Sale Policy

All purchases made through roozi.ca are final sale. We do not accept returns or exchanges for change of mind, language preference, or content-related reasons. This includes books in different languages and translated works.

If your item arrives damaged or incorrect, please contact us within 7 days of delivery to request a replacement or refund. For more details, refer to our Refund & Return Policy.

User Conduct

You agree not to misuse this website, interfere with its functionality, attempt unauthorized access, or upload any harmful code or content. We reserve the right to deny service to users who violate these terms.

Limitation of Liability

roozi is not liable for any indirect or consequential damages resulting from use of this website or products purchased. Our liability is limited to the total amount paid for your order.

Policy Updates

We reserve the right to update these Terms of Service at any time. Continued use of roozi.ca after changes are posted implies your acceptance of the updated terms.

If you have any questions about these terms, please contact us at roozi.info@gmail.com.