Shipping Information
Shipping Policy
At roozi, we ship internationally from Canada. All orders are processed within 2–4 business days. Once your order ships, you’ll receive a confirmation email with tracking information (if applicable).
Shipping costs are calculated at checkout and vary based on destination and order size. Customers are responsible for any applicable customs or import fees upon delivery.
- Canada: 2–7 business days
- USA: 5–12 business days
- International: 7–21 business days
Please note that delays may occur due to customs or postal service disruptions beyond our control.
Shipping FAQs
Where do you ship?
We currently ship across Canada, the United States, and internationally to select countries. If your country isn’t listed at checkout, feel free to contact us.
How much does shipping cost?
Shipping rates are calculated at checkout based on your location and order weight. We aim to keep rates as affordable as possible and offer free shipping in Canada on orders over a certain amount.
How long will my order take to arrive?
Processing time is typically 1–3 business days. Delivery times vary depending on your location:
- Canada: 3–7 business days
- US: 5–10 business days
- International: 7–21 business days
Can I track my order?
Yes! You'll receive a shipping confirmation email with a tracking link as soon as your order is on the way.
Do you offer local pickup?
We currently do not offer local pickup.